Help Desk

Getting Paid

You will be able to choose from two payment options: direct deposit or check. Once we receive your books and verify that they meet the "Good Condition" criteria stated in our Help Desk, payment will be issued. Buyback processing may take 3 to 5 weeks from the date your books are checked-in at our receiving facility. During end of semester seasons where buybacks occur more frequently, payments may be issued outside of the normal processing period. Books sold via our buyback program cannot be returned under any circumstance. Please note that unacceptable books will not be returned.